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Is It Time to Tune-up Your Computer?

I get asked this question often. The answer is, "Probably." Infections along with junk files accumulated over time will drag the performance of your computer down. Slow start-up, slow shut-down, slow Internet and slow opening of files are all a tell-tale signs that it is time to get your computer cleaned up and tuned up. On average I recommend about every three months for active customers who surf and download from the Internet on a regular basis and maybe six months for customers who are more passive working on the Internet and rarely download files.
 

Infections Are More Pervasive Now Than at Any Other Time

Back in the waning years of 1980 infections (yes, even way back then!) were confined to floppy disks and diskettes used to move data between computers. We referred to this as "Sneaker-Net". Later, local area networks were in introduced thereby making infections between computers easier. In the 1990's the Internet was introduced and not long after that infections starting coming in. Today we are privy to thousands of various infections from every corner of the world making it even more important to get your computer cleaned up and making sure you have some type of virus and malware proection.
 

Finding the Right Protection for Your Files and Data

If money is of no concern, and you want the best protection money can buy, there are lots of selections to choose from. But if you're like to rest of us, we want the best protection we can get for the least cost. Well how about Free! There are several well known and fairly robust products to choose from such as AVAST and AVG. But whichever free product you wind up with, make sure you are downloading and installing the FREE version and not a FREE TRIAL version. Also, as with any reputable installer, make sure you UNCHECK any boxes pre-checked for you. This is how marketers get you to download and install other unwanted products.
 
Professional Remote Fees
Mike McCarthy

ITC

Prescott Valley, AZ

602-684-7501

mike@itcaz.com
Flat Rate – $49.95 Under One Hour
Flat Rate – $89.95 Over One Hour

Electronic Invoicing
     Payment Methods
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          Debit or Credit Card
Hourly Rate – $75.00

Electronic Invoicing
     Payment Methods
          Check
          Debit or Credit Card

Services Provided

* Virus, Rootkit and Malware Removal
* System Cleaning and Tuning
* System Optimization
* Disk Optimization
* System and Network Security
* Data Recovery/Retrieval and Transfers
* Disaster Prevention, Backup and Recovery
* Wireless and Cabled Networks and Network Administration
* Cable and DSL Modems, Switches and Routers
* Printers, Scanners, Faxes and more
* Windows OS (XP and above) Administration


 

Professional Industries
* Firestations/Departments
* Auto Dealerships & Repair Shops
* Home Building
* Home Improvements
* Medical Professionals
* Dental Professionals
* Legal Professionals
* Real Estate Brokerage
* Property Management

About Me

I have led technical teams in MIS, IT Support, Network Operations Center (NOC), Customer Support, Customer Service, Call Center, Software Development, Q&A, Technical Writing, and Software Release.I have developed and mentored quality teams of up to 75 indirect contributors (and 5 direct) supporting over 4,500 customers world-wide in a number of industries including Manufacturing, Software Development, Application Service Provider (ASP), Specialty Services, and Biotechnology. Among the most notable companies were ADP, Altos Computers (now known as Acer), Cadence Design Systems, and Genentech. I have received many awards for my quality leadership skills in attracting and retaining the best professionals in the industry.

After 15 years in IT management, and over 20 years in Information Technology and Management Information Systems, and I relocated to Phoenix, Arizona. In 2002 I began my own technology consulting company specializing in technology support for residential, home office, small office and small to medium businesses including auto dealerships, doctors, dentists, attorneys, and home builders to mention a few.

 

My client base exists solely through client referrals and recommendations where I enjoy high praise for my knowledge, expertise, professionalism and ethics.

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What Others are Saying About Me
"My business is almost entirely dependent on both the Internet and my computer.  When something goes wrong with either it is extremely important that I have prompt, accurate and dependable service.  Mike McCarthy, of ITC, has provided that service.  His expertise far surpasses mine and yet he is very down to earth and he can explain problems in a very uncomplicated manner.  Mike McCarthy is the best of the best as far as I’m concerned for all computer needs."


"This is amazing technology.  I don't understand it, but it works beautifully.  I highly recommend it to anybody, especially if you're busy and can't give up your computer for a day to be worked on."

"Mike has done me a super job he pulled me out of trouble when others couldnt get the job done."

"Mike has always been there to help with our business and personal computers. He great about responding to our issues the same day either by remote or stopping by. I would recommend Mike to anyone! "

"I have been a loyal customer to ITC for the past six years.  Their level of knowledge and customer service it absolutely top notch.  No matter what my problem, be it software or hardware, Mike has always faced the challenge head on and gotten to the bottom of the issue.  I have been able to streamline many of the operations in my Real Estate office as a result of the systems that Mike has implemented and installed for me over the years.  Mike has extensive expertise in all facets of computer technology and is a very well rounded service provider.  ITC is a five-star company."

"We have been using ITC for many years now. ITC has helped us transition from an old fashion paper company and implemented our entire network and network security at our dealership of 95 employees. He has also helped us negotiate and install a new phone sytem. ITC has always been our goto guys with any need at our dealership. If its electronic and needs troubleshooting these are really your goto guys."  

"I have been a loyal customer to ITC for the past six years.  Their level of knowledge and customer service it absolutely top notch.  No matter what my problem, be it software or hardware, Mike has always faced the challenge head on and gotten to the bottom of the issue.  I have been able to streamline many of the operations in my Real Estate office as a result of the systems that Mike has implemented and installed for me over the years.  Mike has extensive expertise in all facets of computer technology and is a very well rounded service provider.  ITC is a five-star company."

"Well Mike thank you for considering me for a testimonial.  I think the work you do is extraordinary.  You took my computer which was in horrible shape and repaired and upgraded it in a very short time span.  I think it was a day and 1/2.  I have since recommended you and your services to several of my friends and family.  I very much appreciate the follow through you provide when you have completed your repairs, along with your e-mails providing updates and warnings about viruses that are out there.  Please continue you your hard work and dedication to your clients.  It is wonderful to find such terrific service in a world where service seems to take a back seat anymore."

"Mike McCarthy took my computer that was so slow and impossible to deal with, and turned it back into the computer it use to be.  So instead of wanting to throw it out the window, I once again enjoy doing business on it.  I highly recommend his services.  He has a good fair price, completes the job quickly, and gives you good advice on what to do on return.  He will be getting all my service."

"My husband and I are complete amateurs when it comes to anything with computers. I am extremely grateful to have found Mike to help us out with our computer issues. No matter what the problem is, I know we can count on his knowlege and expertise. I refer him constantly to anyone who has any technology issues and those who I have referred are as grateful as we are to have someone dependable and honest like Mike to help us out. Thank you Mike!"

"Thank you for your fantastic service!  I am so glad that I was referred to you for my computer repair/service needs.  Before you, I had several companies attempt to fix my computer problems, with no success.  I found your level of knowledge, professionalism, and promptness to be topnotch.  You're the BEST!  I will recommend you to everyone I know."

"Mike would be glad to help you. We recently moved from Sun City, Arizona where Mike came into our home and serviced our computer.  It has been a year now and it was great to be able to have the same sort of experienced help and not have to look for a local service agent. Mike was able to see and correct all the messes we had made by only synchronizing our call time. We are able to call him and immediately get a response all without leaving our computer room. Mike you have been a tremendous help to us. We are not very computer literate and really appreciate the time you take to explain."

"Mike--I am happy to recommend you to anyone who has a problem with their computer.  Your service was great.  You were prompt and resolved our problem in short order.  And I have called you on the phone and you have helped me out with a problem.  And I have recommended you to other people! "

"My Norton Anti-virus software subscription expired and it was necessary to buy the software package and download the new version of Norton Anti-virus software from diskettes sent in the mail. I had an awful time deleting all the necessary old Norton files and reloading the new ones from the diskettes and Mike talked me through the process on the phone. This took at least an hour or maybe even a little longer and he was very patient and helpful in successfully assiting me while I downloaded the new software into my computer before it expired. "

"Mike has always been there to help with our business and personal computers. He great about responding to our issues the same day either by remote or stopping by. I would recommend Mike to anyone! "

"Thank You Mike for helping me fix my computer when no one else could. You were right there when I needed you. And if anyone needs help I'll refer you most definitly."

"Mike has always been very helpful and responsive to my needs in both my personal and business operating systems. He is experienced in his field and an asset to our company. I would recomend him to family and friends in need of assistance with their technology needs."

"Mike McCarthy of ITC removed a major virus from my computer, cleaned up other junk, and installed three programs to keep me from getting infected again."

"I highly recommend Mike McCarthy. He is a real professional and really knows his stuff. My computer now sings like an angel and at warp speed."

"My computer was held togethar with a paperclip and a rubberband, and dam if Mike didnt get that piece of junk of mine running better than ever!!. "

"Will definitly call Mike again if any problems arise. Mike was very professional and has great follow through with problems."

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Independent Technology Consulting

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Most Commonly Asked Questions

Free Antivirus Software
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AVG
 
AVAST
 
AVIRA
 
MS Security Essentials (Windows 7)
 
MS Defender (Comes with Windows 8)

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